Customer Service: Halls of Fame and Shame

MSN Money conducted a survey to identify the companies that offered great customer service...and those that did not. Click the links below to read the articles, but I will give you the top and bottom 10 her for quick reference.

2009 Hall Of Shame

1. AOL
2. Comcast
3. Sprint
4. Capital One
5. Time Warner Cable
6. HSBC
7. Qwest
8. Abercrombie and Fitch
9. Bank of America
10. Citigroup

2009 Hall Of Fame

1. USAA
2. Trader Joe's
   
3. Netflix
4. Amazon
5. Nordstrom
6. Publix
7. Whole Foods
   
8. Apple
9. Costco
10. Southwest Airlines
    

The 2009 Customer Service Hall Of Shame

The 2009 Customer Service Hall Of Fame


Thanks To Keith at BagOfNothing